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Jared Hamilton
From: Jared Hamilton
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Exclusive Blog Posts

3 Reasons Satisfied Customers Still Don’t Return for Service

3 Reasons Satisfied Customers Still Don’t Return for Service

Yes, CSI is important — and no doubt an effective measure of the level of engagement a dealership maintains with its customers — but satisfaction is no…

No Response?

No Response?

I am not sure what’s worse the customer reading an email and not responding or not reading your specially written email at all!  A no respons…

Top Reasons You Should Extend Your Hours

Top Reasons You Should Extend Your Hours

There are a lot of costs associated with extending hours. However, with fixed-ops being the dealer's life line and main money maker, it seems like…

Why You Should Use Thank You Cards

Why You Should Use Thank You Cards

    Using Thank You cards in the dealership is a great way to build your culture. The cards are the best way for employees to thank…

5 Key Tips For Conquering More Market Share At Your Dealership

5 Key Tips For Conquering More Market Share At Your Dealership

Being a successful car dealership is much more than attracting customers, efficiency among your departments, and selling cars. Those are all the basics any…

WEBINAR RECORDING - Digital Retailing Separating the Facts from Fiction

 

It is the best of times; it is the worst of times – to be a car dealer. Rapid change is happening in our industry driven by technology, and there will be winners and losers. Those that adapt quickly can differentiate and thrive, while the laggards may not survive. This webinar will examine how dealers can apply lessons learned from best-in-class retailers like Amazon and cautionary tales like Toy R Us. We’ll help you better understand the wave of change that is already upon us, and how to take advantage of it.

Webinar Takeaways:

1. ​ ​Learn from retailer case studies from inside and outside automotive.

2. ​​​​Get a glimpse of what the future of automotive retail is going to look like.

3. Gain insight into the role of the physical storefront in the world of digital retailing, and what might be stopping you from closing more deals.

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