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Jared Hamilton
From: Jared Hamilton
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Exclusive Blog Posts

Simple Elegance of the Twitter Hack

Simple Elegance of the Twitter Hack

The next time a salesperson says "cold calls don't work," ask them if they understand how Twitter was hacked. It didn't start with some c…

Knowledge is Power, so Track Important Service Stats

Knowledge is Power, so Track Important Service Stats

J.D. Power and TrueCar have struck a deal for the sale of ALG, so it’s headed to a new home. Absorbing a company for $135 million that does much …

Do you suffer from Conversational Narcissism?

Do you suffer from Conversational Narcissism?

I know the title sounds like an ad for a clinical trial, but what I’m referring to is a problem that runs rampant in dealerships. If not checked, it …

Why Do We Make it So Hard to Pay A Repair Order?

Why Do We Make it So Hard to Pay A Repair Order?

Working on the dealer level, we know firsthand how difficult it can be as a "customer" to pay our repair order or get our own vehicles' statu…

The Conversation Shouldn't End At “What’s the Price?”

The Conversation Shouldn't End At “What’s the Price?”

Handling customer objections isn't always easy. Especially when the customer is calling you on the telephone; knowing what to say and how to approach t…

WEBINAR RECORDING - Time is Money: The Power of Omnichannel Commerce

This exclusive DrivingSales webinar, presented by Roadster, reveals that customers are left alone every 20 minutes during the car buying process. Learn how this impacts customer satisfaction, and explore technology solutions that can increase CSI while making your sales team more efficient. Time is a precious commodity — so, you aren’t going to want to miss this!

 


Webinar Takeaways:

1.​ Understand the quantifiable impact of leaving customers to their own devices

2. Explore ways to save time, improve processes and increase customer satisfaction

3. Acquire best practices from dealers (and sales people) who use ​​​​​​​Omnichannel Commerce to streamline the experience for everyone involved

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