If employee turnover is a top concern for your dealership, one of your top priorities must be transforming your workplace culture and leadership style.
We traditionally think of leadership as a top-down, authoritarian hierarchy. Years ago, this was the typical structure in almost every dealership. There was also a general belief that a high-pressure sales environment drove financial success.
But a large and growing body of research suggests otherwise. While high-pressure environments may drive short-term gains, they create workplace stress and disengaged employees in the long term, which negatively impacts employee and customer retention.
Today’s operational challenges call for a different approach. To attract and retain the best talent, organizations are re-tooling their leadership style to incorporate modern principles of servant leadership.
1. Benefits of servant leadership
2. 9 qualities of a servant leader
3. Principles of servant leadership
4. Common myths associated with leadership
5. 10 things you can do today to become a servant leader