We've discussed the importance of selecting and tracking metrics that allow you to better understand the success of your employees, but how will you know you've chosen the right ones? In this episode, Bart and Jason discuss several filters that you can use to determine if you are focusing on the right metrics for your team. We discuss how to make sure that the tasks and activities that you measure and track actually add value to your team and don't become just another box that we check.
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About the DrivingSales Dealership HCM podcast:
Hosts Bart Wilson and Jason Volny have over 30 years of automotive retail experience. Each week take a deep dive into a different topic that will focus on how to train, develop, engage, and retain your people. Episodes will focus on human capital management, improving processes to improve your store, and what today’s workforce is looking for in a career.