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Jared Hamilton
From: Jared Hamilton
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Master Class Homework Packet: HCM Business Plan

Master Class Homework Packet: HCM Business Plan

For those of you in a Master Class, You’ve just learned about creating a Human Capital Management business plan and how it can systematically help…

Create Change with the People-Process-Technology Framework 

Create Change with the People-Process-Technology Framework 

How many times did you come back from a 20-group or a DSES 2020, DrivingSales Executive Summit, with a great idea that can help your organization get the r…

You Down with OTT? Yeah, You Know Me! | KPI Cafe Season 5 Episode 8

You Down with OTT? Yeah, You Know Me! | KPI Cafe Season 5 Episode 8

To finish out our season on budgeting, Reunion's CEO Dave Spannhake returns to discuss programmatic media with KPI Cafe's Host Dane Saville. From t…

Don't Forget About Your Managers.

Don't Forget About Your Managers.

When we are hit with an unprecedented situation - out of left field - it can easily derail your dealer's efforts. Sustaining everything you have worked…

How to Make Your Social More than Click | KPI Cafe Season 5 Episode 7

How to Make Your Social More than Click | KPI Cafe Season 5 Episode 7

Continuing our series on budgeting, CEO Dave Spannhake and Host Dane Saville dive into the setup of and best practices for your dealership's paid socia…

Companies Have To Change And Adapt To Be Competitive In Both Customer And Employee Experience

  We sat down with Clint Pulver, from The Center for Employee Retention, and asked him about how to retain employees in today’s ultra-competitive climate. His advice is to focus on the employee experience or you will lose your people. The amount of options available to today’s workforce is unprecedented. They can choose their payscale, schedule, co-workers and even more. It makes it difficult for employers to retain their teams when there are so many amazing options. Make your culture something people want to be a part of. 
Mark Dubis

Clint shares what I call "a blinding glimpse of the obvious," but he is dead-on correct. Our industry is incredibly vibrant, product is always changing, and thanks to an incredible economic climate most auto dealers are doing well this year.  But for many, change doesn't come easy. 

A simple metaphor is how overweight our country is today. If you or some employees in your store are overweight, ask them if they know how to change their daily habits (eating and exercising) to become healthier.  Twenty bucks says every one of them/us knows what to do to live a better and healthier life. THE CHALLENGE comes in the execution of that knowledge and putting it into practice.   Managers picked up their managing style and habits from someone they worked under and without a mentor to show them alternatives, or ways to educate a manager about the new management and encouragement techniques, they resort to what they know. 

And then some stores are just toxic, don't care about employees and have recruiters on "speed dial" to send in a new batch of people. The good news is there are lots of ways to evolve from those tactics into a culture that values each employee, their contributions, and respects their effort and their personal life.  Most of the time those changes have to come from an outside "disruptor" who can work with management to implement the changes. 

The owners that value their business and its growth also value their employees.

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