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Jared Hamilton
From: Jared Hamilton
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Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Share Your Wisdom and Propel the Industry Forward

A Familiar Story

I just got off the phone with a GM out in New York who told me he's in the process of rolling out a new CRM product in his dealership. They hadn't been getting the results from their current vendor, so they're moving on to something with more promise; something, he said, that will help them meet their goals.

This is a familiar story throughout the industry. Dealers have to be on the lookout for the solutions that will take them where they want to go. And finding those solutions can be rough when wading through a competitive sea of offerings for your store. 

OCDish

Periodically, your faithful Drivers (that's what we call ourselves at DrivingSales) go through every product listed in our Vendor Ratings database to make sure it's in the most appropriate category possible. With over 900 products to review, it's a labor of love, but we're happy to do it. We frequently hear from our community members that the Vendor Ratings and reviews posted by other dealers have helped with tough decisions about which products to purchase. That's all the motivation we need to keep this system organized and accessible.

Recognizing The Best

At the conclusion of each year, DrivingSales takes the past 12 months of ratings in many of the more popular categories and it gives awards (Dealer Satisfaction Awards) to the highest rated vendors. Year over year, winning one of these awards holds more weight in the industry, and for good reason. When the dealer body speaks through thousands of reviews, the results definitely means something.

As we begin to close out 2013, we invite anyone working in a dealership to share your feedback about the vendor products that you use (or have used) in your store. Your voice is important and has the potential to help your peers make better decisions. Reviews are posted anonymously, so there's no reason not to be completely honest. Share your wisdom with us and propel our industry forward!

 

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