Rather than sending blanket email or direct mail communications, AutoPilot empowers dealerships to interact with customers during every significant milestone or event. Create profitable business opportunities and build customer retention through automated marketing campaigns without ever lifting a finger.
▪ Connect with customers through live calls, text, video, email, direct mail and IVR calls
▪ Customizable KPIs and event triggers
▪ Flexible, and easily updates dealership processes
▪ Collect better customer information and data, including identifying customers likely to defect
▪ Full integration with SERVICE1ONE automates the complete ownership journey and experience
▪ Measure campaign effectiveness through advanced analytics, trend analysis, and comparison data
Pros: great marking tool, live calls is big difference. Easy to create marketing campaigns; support great
Pros: cost effective with custom templates
Pros: Great product - Service BDC Reps are able to work from organizer and we are able to track outbound campaigns with a simple click. Recalls / marketing list load in and calling can begin.
Pros: Market to and keep all service customers coming back. Move service customers to sales from service. Lost customer recovery and declined service.
Cons: Not using it.
Pros: great service marketing, the live calls included for campaigns is the difference maker. service and support is great
Pros: Great at making live call service reminders and handling inbound services calls. Helps customers and dealer alike.
Pros: We had very little support at the beginning and we needed training. They've come around to doing a better job for us. I do like the product.
Pros: auto pilot service marketing has increased our retention and revenue; the live calls included has made a big difference
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