Rather than sending blanket email or direct mail communications, AutoPilot empowers dealerships to interact with customers during every significant milestone or event. Create profitable business opportunities and build customer retention through automated marketing campaigns without ever lifting a finger.
▪ Connect with customers through live calls, text, video, email, direct mail and IVR calls
▪ Customizable KPIs and event triggers
▪ Flexible, and easily updates dealership processes
▪ Collect better customer information and data, including identifying customers likely to defect
▪ Full integration with SERVICE1ONE automates the complete ownership journey and experience
▪ Measure campaign effectiveness through advanced analytics, trend analysis, and comparison data
Pros: We went live on Autopilot and we saw the lift almost immediately on the drive. They're calling and emailing all my customers. I wasn't sure what to think in beginning but now after the last 4 months. Great product!
Pros: Customers are sent different communications regarding maintenance for their vehicle, very flexible system!
Pros: Auto Pilot retains and gains new sales customers. Powered by the VBDC. Huge ROI
Pros: Very helpful tool for service, easy to use, easy to navigate for efficient information.
Pros: Our rep is always available. Great marketing tool.
Cons: They offered support and training. There has been no support and I have yet to see the training!
Pros: People love our service department and we get solid leads.
Cons: None currently.
Pros: Great tool. A little tweaking needed.
Cons: Customer had to be very clear or system doesn't work properly.
Pros: Marketing for service is OK..not as good as for sales.
Cons: Wish there were mote options.
Pros: Helps fill the disconnect between the service and sales departments, while creating more leads with clientele that are in the service shop.
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