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ELEAD1ONE

ELEAD1ONE Contact Center

 Rate Product
Star Rating Distribution:
662
23
3
1
4
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

Smartphones and the click-to-call feature are changing the landscape of auto sales, driving record numbers of phone calls to dealerships. The ELEAD1ONE Contact Center provides full-service, compliant inbound and outbound dealer-to-consumer (D2C) engagement that helps automotive retailers overcome their biggest challenge today -- the bandwidth to capitalize on every business opportunity. Contact packages are tailored to your needs to maximize contact ratios and drive higher profit through best-in-class technology and processes.

▪ Flexible, scalable and affordable customer contact packages

▪ Compliant inbound and outbound packages tailored to your needs

▪ Assures inbound calls are answered 24/7

▪ Informative, interactive, and reactive conversations

▪ Highest standard of courtesy and professionalism

▪ Provides you immediate customer feedback ▪ Integrates with any CRM system

▪ Real-time, accurate performance dashboards and reporting

Inbound Calls -- Outbound Calls – Chat Management

▪ Inbound call handling during periods of high call volume, high foot traffic, and after hours

▪ Customer follow up and CSI with reputation management

▪ Lead-generating data mining and equity calls

▪ Appointment confirmations and reminders

▪ Insta-call or long-term Internet follow up

▪ Service defector prevention (Exclusive)

▪ Service repair recommendations or declined CSI

▪ Compliant LVR 30-second informational

▪ Interactive live chat management


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
662
23
3
1
4

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

They know what we want and get it done
Reviewed by a Salesperson 4 hours ago
Recommended: YES
✅ Verified Rating

Pros: They are very professional and know what we are looking for. They filter our leads and send us only the best!

Cons:

They contact leads for us
Reviewed by a Salesperson 5 hours ago
Recommended: YES
✅ Verified Rating

Pros: They contact leads for us. They filter them, and set up appointments for us! Its a great help

Cons:

Love The Product
Reviewed by an Internet Director 2 days ago
Recommended: YES
✅ Verified Rating

Pros: Absolutely blows the competition away. Thank you, Elead!

Cons: None

Helps us contact and leads
Reviewed by a BDC Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Helps us contact and filter leads! They are very professional and know exactly what we want.

Cons: none

VBDC is a must have
Reviewed by a Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: They can get information from customers that they often wont tell their salesperson, then sends us a hot alert.

Cons:

This is simply great, I love it
Reviewed by a Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: This is simply great, I love it

Cons:

Makes the follow up easier
Reviewed by a BDC Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: The added follow up helps us keep in contact with clients

Cons:

The Best Tool
Reviewed by an Internet Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Effective product that allows easy use and excellent functionality.

Cons: None.

Great system. Our team is loving it
Reviewed by an Office Associate 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Great system. Our team is loving it

Cons:

Love this new system, user friendly and simple
Reviewed by a Controller 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Love this new system, user friendly and simple

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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