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ELEAD1ONE

ELEAD1ONE Contact Center

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Star Rating Distribution:
408
28
5
0
5
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

Smartphones and the click-to-call feature are changing the landscape of auto sales, driving record numbers of phone calls to dealerships. The ELEAD1ONE Contact Center provides full-service, compliant inbound and outbound dealer-to-consumer (D2C) engagement that helps automotive retailers overcome their biggest challenge today -- the bandwidth to capitalize on every business opportunity. Contact packages are tailored to your needs to maximize contact ratios and drive higher profit through best-in-class technology and processes.

▪ Flexible, scalable and affordable customer contact packages

▪ Compliant inbound and outbound packages tailored to your needs

▪ Assures inbound calls are answered 24/7

▪ Informative, interactive, and reactive conversations

▪ Highest standard of courtesy and professionalism

▪ Provides you immediate customer feedback ▪ Integrates with any CRM system

▪ Real-time, accurate performance dashboards and reporting

Inbound Calls -- Outbound Calls – Chat Management

▪ Inbound call handling during periods of high call volume, high foot traffic, and after hours

▪ Customer follow up and CSI with reputation management

▪ Lead-generating data mining and equity calls

▪ Appointment confirmations and reminders

▪ Insta-call or long-term Internet follow up

▪ Service defector prevention (Exclusive)

▪ Service repair recommendations or declined CSI

▪ Compliant LVR 30-second informational

▪ Interactive live chat management


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
408
28
5
0
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

All the information we need.
Reviewed by a Sales Manager 7 hours ago
Recommended: YES
✅ Verified Rating

Pros: switched to Elead1 8 months ago and every aspect of our Dealership is better!

Cons:

They are our go to source for every aspect of this dealership!
Reviewed by a Sales Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: So much information and easy to navigate!

Cons:

ELEAD CALL CENTER
Reviewed by a Sales Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: GREAT PROSPECT FOLLOW UP AND OPPORTUNITY

Cons: NO CONS!

Very Professional
Reviewed by a General Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Highly trained call center that produces results

Cons:

great results - increased sales
Reviewed by a Sales Manager February 6th
Recommended: YES
✅ Verified Rating

Pros: very effective addition; much greater connection rate with prospects, increased appointments and important feedback; all lead to increased sales and gross

Cons:

Helps me find all customer info.
Reviewed by a Salesperson February 1st
Recommended: YES
✅ Verified Rating

Pros: Awesome tool for keeping me busy and finding sales possibilities

Cons:

very helpful. great lead generator.
Reviewed by a Salesperson January 26th
Recommended: YES
✅ Verified Rating

Pros: Good Assistant for the sales person. Helps find you extra deals.

Cons: makes you lazy.

Information is current and applicable!!
Reviewed by a BDC Manager January 23rd
Recommended: YES
✅ Verified Rating

Pros: WE RECENTLY SWITCHED BACK TO ELEAD! THEY ARE AMAZING! THIS TOOL HAS ALL INFOR WE NEED!

Cons:

they communicate well
Reviewed by an Internet Director January 22nd
Recommended: YES
✅ Verified Rating

Pros: the communicate well with dealership personnel

Cons:

Easy to find information and updates.
Reviewed by a BDC Manager January 18th
Recommended: YES
✅ Verified Rating

Pros: Helps us keep in touch with our customers!

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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