Two-way text messaging platform used for quicker business communication and better deliverability. Text messaging is the most popular data service in the world and the foundation of any mobile communications strategy. Empower dealerships to communicate with car shoppers first and more effectively than competitors.
ELEAD1ONE Texting is 100 percent TCPA compliant, once a text message is received to opt-in, the user can immediately receive information on vehicles, including photos, videos, service updates or open a live chat. It’s that easy!
▪ Text messages average a 98 percent open rate
▪ TCPA compliant
▪ Communication is fully integrated within ELEAD1ONE CRM
▪ Increase service drive productivity – service status updates, appointment reminders, link to a video showing needed repairs with repair approval Complete dealership SMS integration, including the sales manager, service manager, internet manager and marketing
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Pros: we can track all back and forth communication
Pros: Easy to use, Great communication tool between sales and customer
Pros: I enjoy how the texting is all is one app.
Cons: wish we can text customer unlimited until they opted out and not have to wait for them to opted in.
Pros: Quick, easy and customer friendly
Pros: Very convenient way to chat with customers
Cons: Sending attachments/images needs to be an easier process.
Pros: A new feature we are already loving because we'll be able to communicate with our customers more efficiently. We even have our service advisers using it.
Pros: Very easy to use, makes communication to younger customers easy when they cant talk on the phone.
Pros: Customers don't have my personal number
Pros: easy to use and keeps track of all texts in one place
Cons: once a customer declines texting via typing STOP - you can never send them another text
Pros: our customer contact has increased by utilizing text as primary means of communication, all trackable in the CRM, also keeps us compliant
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