SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.
Online Service Scheduler
Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.
▪ Consistently loads shop capacity
▪ Preselecting maintenance packages or repair needs saves time
▪ No account required; schedule appointments using customer information
The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.
▪ Fast customer check-in using VIN scan or search
▪ Walkaround Inspection records damage using built-in camera
▪ Advisor word tracks help overcome owner objections to service
Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.
▪ Improves shop productivity through operational efficiency
▪ MPI forms include videos/photos, reducing the number of declined services
▪ Capture 100 percent of declined service repairs
The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.
▪ Convenient on-site training and consulting or online self-paced modules
▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools
▪ Two-day workshop in Destin, Florida
Pros: We just started using ServiceOne and it has been great so far. I love that Elead has such a large bundle of products for use to use, makes it a breeze to update information.
Pros: Great Support Staff. Service Appointment Scheduler is easy to use and and Shop tool makes things very fast and easy. Great MPI Too!
Cons: Doesn't integrate into Nissan yet.
Pros: perfect program to efficiently schedule service
Pros: Love the product..great management tools and great reporting and most of all great benefits for our customers. The SSR sheets are so clean and professional looking. The support is great if we have an issue it gets resolved now.
Cons: It is a little glitchy, but every problem we seem to have gets handled quickly.
Pros: This has made scheduling much easier for my guys, I also like that it integrates with other products from Elead1One.
Pros: helps service advisors with customers that come in
Pros: If you use this tool and the processes you WILL sell more ROs!!!!
Cons: NONE AT ALL!
Pros: Great tool to help us find additional revenue in service dept.
Pros: Game changer in the auto industry
Pros: game changer in the service industry
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