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ELEAD1ONE

SERVICE1ONE

 Rate Product
Star Rating Distribution:
116
4
1
0
2
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
116
4
1
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Everything about this product!!!
Reviewed by a Sales Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: I think this tool is awesome...

Cons:

Solution for service that matches sales
Reviewed by a Sales Manager 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Solution for service that matches sales.

Cons:

Service shop and lane
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Love the quickness and process improvement

Cons:

It's up to date on service advising for appointments.
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: It's up to date on service advising for appointments.

Cons:

Easy to navigate
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: I use this when I sell to a customer and it is very easy to set the process up.

Cons: None

is bringing my service department into 2017
Reviewed by a General Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: easy to use scheduling system my staff loves it

Cons: none

Very professional and easy to understand. Great support
Reviewed by a General Manager July 13th
Recommended: YES
✅ Verified Rating

Pros: Very professional and easy to understand. Great support

Cons:

We have all the information we need on every service customer!
Reviewed by a Dealer Professional July 12th
Recommended: YES
✅ Verified Rating

Pros: This is a great tool! we run an efficient service center because if this product!

Cons:

Elead1one is a great product
Reviewed by General Manager June 28th
Recommended: YES
✅ Verified Rating

Pros: This is super helpful and I would recommend it to anyone. If you have any questions with Elead1one they are very helpful and understanding.

Cons:

using the scheduler
Reviewed by a Fixed Ops Director June 21st
Recommended: YES
✅ Verified Rating

Pros: is very easy to set appointments and now I can control the flow coming in with the set capacities

Cons: not yet!


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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