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ELEAD1ONE

SERVICE1ONE

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Star Rating Distribution:
189
1
1
0
2
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
189
1
1
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great for Developing Processes in Service
Reviewed by a General Sales Manager November 11th
Recommended: YES
✅ Verified Rating

Pros: This tool with help stop the miscommunication that sometimes happens in service. Also keeps track of possible damage on vehicles during check in

Cons:

STEP SAVER
Reviewed by a Dealer Professional November 9th
Recommended: YES
✅ Verified Rating

Pros: GREAT FOR SCHEDULING AND CUST RETENTION

Cons: NONE

Really Helps
Reviewed by an Internet Salesperson October 31st
Recommended: YES
✅ Verified Rating

Pros: Service follow up and CRM. They love it.

Cons:

Much Better
Reviewed by an Internet Salesperson October 31st
Recommended: YES
✅ Verified Rating

Pros: Service department is seeing great results.

Cons:

I Love It!
Reviewed by a Salesperson October 31st
Recommended: YES
✅ Verified Rating

Pros: Service department is getting great results here.

Cons:

Excellent
Reviewed by an Internet Salesperson October 31st
Recommended: YES
✅ Verified Rating

Pros: Making a big difference in our lane.

Cons:

Much better system
Reviewed by a Salesperson October 31st
Recommended: YES
✅ Verified Rating

Pros: Makes a huge difference in our service department.

Cons:

for working the service drive
Reviewed by a Sales Manager October 20th
Recommended: YES
✅ Verified Rating

Pros: the advisors can write up customers in the service lane with their ipads

Cons:

Works Very Well
Reviewed by a Salesperson October 14th
Recommended: YES
✅ Verified Rating

Pros: Service department processes are better now

Cons:

Looking forward to really ramping up my service and linking it to the sales CRM.
Reviewed by a General Manager October 14th
Recommended: YES
✅ Verified Rating

Pros: Looking forward to really ramping up my service and linking it to the sales CRM.

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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