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ELEAD1ONE

SERVICE1ONE

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Star Rating Distribution:
56
6
0
1
0
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
56
6
0
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

easy to see
Reviewed by a Salesperson October 4th
Recommended: YES
✅ Verified Rating

Pros: easy to see when one of your customers is in service so you can greet them

Cons:

Didn't have enough option for service.
Reviewed by a BDC Manager October 3rd
Recommended: NO
✅ Verified Rating

Pros: Great for sales.

Cons: System didn't work for us. Keeping sales and service separate is a good thing.

Next Level!
Reviewed by a Marketing Director September 17th
Recommended: YES
✅ Verified Rating

Pros: Customer Facing technology that helps my advisers upsell!

Cons:

A boon to our service department.
Reviewed by a Sales Manager September 4th
Recommended: YES
✅ Verified Rating

Pros: Easy to use, schedule, track cars and customers when they come in. The customer can schedule, then this loads the shop. Great way to do this.

Cons: None.

Every possibility is included.
Reviewed by a Marketing Director July 26th
Recommended: YES
✅ Verified Rating

Pros: Easy to manage. There aren't rules that stop the progress. Customers love how easy it is to use.

Cons:

SERVICE 1
Reviewed by a General Sales Manager July 10th
Recommended: YES
✅ Verified Rating

Pros: SERVICE 1 WITH ELEAD HAS REALLY MODERNIZED OUR SERVICE DEPT

Cons:

THIS IS A GREAT PRODUCT
Reviewed by a Service Associate May 10th
Recommended: YES
✅ Verified Rating

Pros: YOU ARE ABLE TO MOVE THROUGH THE SYSYTEM SMOOTHLY AND QUICKLY

Cons:

This is a great tool for tracking service information
Reviewed by a Dealer Professional April 27th
Recommended: YES
✅ Verified Rating

Pros: One click and all information is available.

Cons:

excellnt tool to grow service3
Reviewed by a Sales Manager April 25th
Recommended: YES
✅ Verified Rating

Pros: we are a small shop but we are billing much highter per RO than we were without it

Cons:

Decided to implement for service
Reviewed by a BDC Manager April 18th
Recommended: YES
✅ Verified Rating

Pros: Very easy to use scheduler program

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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