Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
ELEAD1ONE

SERVICE1ONE

 Rate Product
Star Rating Distribution:
179
2
1
0
2
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


expand_more read more expand_more expand_less read less expand_less
Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
179
2
1
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great so far
Reviewed by an Owner 7 days ago
Recommended: YES
✅ Verified Rating

Pros: We just started using ServiceOne and it has been great so far. I love that Elead has such a large bundle of products for use to use, makes it a breeze to update information.

Cons: None

Great Tool for Service
Reviewed by a Service Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Great Support Staff. Service Appointment Scheduler is easy to use and and Shop tool makes things very fast and easy. Great MPI Too!

Cons: Doesn't integrate into Nissan yet.

service scheduler
Reviewed by a General Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: perfect program to efficiently schedule service

Cons:

Love the product..great management tools and great reporting.
Reviewed by a Service Manager April 7th
Recommended: YES
✅ Verified Rating

Pros: Love the product..great management tools and great reporting and most of all great benefits for our customers. The SSR sheets are so clean and professional looking. The support is great if we have an issue it gets resolved now.

Cons: It is a little glitchy, but every problem we seem to have gets handled quickly.

Love it so far
Reviewed by a BDC Manager March 17th
Recommended: YES
✅ Verified Rating

Pros: This has made scheduling much easier for my guys, I also like that it integrates with other products from Elead1One.

Cons: None

service drive
Reviewed by a Salesperson March 16th
Recommended: YES
✅ Verified Rating

Pros: helps service advisors with customers that come in

Cons:

INCREDIBLE service tool
Reviewed by an Owner March 6th
Recommended: YES
✅ Verified Rating

Pros: If you use this tool and the processes you WILL sell more ROs!!!!

Cons: NONE AT ALL!

Great tool to help us find additional revenue in service dept.
Reviewed by a General Sales Manager March 3rd
Recommended: YES
✅ Verified Rating

Pros: Great tool to help us find additional revenue in service dept.

Cons:

Great tool for our store
Reviewed by a General Manager March 2nd
Recommended: YES
✅ Verified Rating

Pros: Game changer in the auto industry

Cons:

Great tool for our store
Reviewed by an Internet Director March 2nd
Recommended: YES
✅ Verified Rating

Pros: game changer in the service industry

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

ELEAD1ONE Products

ELEAD1ONE CRM
99% Recommended    Recom'd 1517 Ratings
ELEAD1ONE Mobile App
98% Recommended    Recom'd 1308 Ratings
ELEAD1ONE Desking
99% Recommended    Recom'd 925 Ratings
Category: Desking
ELEAD1ONE ILM
100% Recommended    Recom'd 946 Ratings
Category: Lead Management
GoldDigger
99% Recommended    Recom'd 697 Ratings
ELEAD1ONE Inventory
99% Recommended    Recom'd 573 Ratings
SERVICE1ONE
100% Recommended    Recom'd 184 Ratings
Category: CRM - Fixed Ops
ELEAD1ONE Contact Center
99% Recommended    Recom'd 610 Ratings
Xchange TradeUp Program
100% Recommended    Recom'd 520 Ratings
Category: Other Solutions
AutoPilot Service Marketing
100% Recommended    Recom'd 342 Ratings
Category: CRM - Fixed Ops
ELEAD1ONE Texting
99% Recommended    Recom'd 473 Ratings

CRM - Fixed Ops Products

100%  Recommended Recom'd 184 Ratings
Company: ELEAD1ONE
100%  Recommended Recom'd 6 Ratings
83%  Recommended Recom'd 6 Ratings
Company: DealerSocket
100%  Recommended Recom'd 342 Ratings
Company: ELEAD1ONE

 Unlock all of the community & features  Join Now