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ELEAD1ONE

SERVICE1ONE

 Rate Product
Star Rating Distribution:
26
4
1
1
1
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
26
4
1
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Can watch service better
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: I am able to watch my dealership better

Cons:

Easy-To-Navigate Service Scheduler
Reviewed by a BDC Manager August 23rd
Recommended: YES
✅ Verified Rating

Pros: • Cut our call times for scheduling appointments by 4 minutes • Intuitive and fully integrated with our DMS for service Hx checks

Cons: • We occasionally come across issues when submitting the appointments with various DMS error codes but are infrequent

Elead Service 1
Reviewed by a BDC Manager August 16th
Recommended: YES
✅ Verified Rating

Pros: Service 1 is a great tool to help drive ROI to our service dept

Cons:

Elead Service 1
Reviewed by a General Sales Manager August 15th
Recommended: YES
✅ Verified Rating

Pros: Service 1 is a great tool to help increase ROI and sales in your service lane

Cons:

awesome ability
Reviewed by a Salesperson August 14th
Recommended: YES
✅ Verified Rating

Pros: easy to remember names in service

Cons:

Logging service
Reviewed by a Salesperson August 14th
Recommended: YES
✅ Verified Rating

Pros: Organization of service customers and all the RO's assist us in finding decent potential customers.

Cons:

good stuff
Reviewed by a Salesperson August 14th
Recommended: YES
✅ Verified Rating

Pros: service1 is complimentary to all of eleads points

Cons:

good to see who will be here for service
Reviewed by a Salesperson August 14th
Recommended: YES
✅ Verified Rating

Pros: able to up customers who will be waiting for service

Cons:

The system now shows all customers in the service dept
Reviewed by a Sales Manager August 9th
Recommended: YES
✅ Verified Rating

Pros: I think this is a great way for my guys to prospect out of service

Cons:

Nice to see if my clients are here and for what
Reviewed by a Salesperson August 9th
Recommended: YES
✅ Verified Rating

Pros: The ability to meet your clients in service to show that there is a genuine interest in their vehicle and overall experience.

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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