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ELEAD1ONE

SERVICE1ONE

 Rate Product
Star Rating Distribution:
83
6
1
0
2
Rating by Job Title:

Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
83
6
1
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

make check in very easy
Reviewed by a Service Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: I can use the iPad to check my customers in show them menus and document damage with pictures

Cons: none yet

Run Sales and Service through one app
Reviewed by an Internet Director November 27th
Recommended: YES
✅ Verified Rating

Pros: Fully integrated with sales, it makes it easy to see a customer's complete lifecycle for both sales and service interactions.

Cons:

Date from shop to my view is great
Reviewed by a BDC Manager October 30th
Recommended: YES
✅ Verified Rating

Pros: MPVI straight to customer, advisor, bdc, management

Cons:

Better customer experience
Reviewed by a Marketing Director October 18th
Recommended: YES
✅ Verified Rating

Pros: We have increased shop capacity to 105% by moving customer through the lane faster

Cons:

love it very helpful , extra tools to work with are great
Reviewed by a Salesperson October 12th
Recommended: YES
✅ Verified Rating

Pros: extra tools to work with are great

Cons:

helps with sales out of service
Reviewed by a Salesperson October 6th
Recommended: YES
✅ Verified Rating

Pros: lets me know when my customers are in service

Cons:

Industry changing results
Reviewed by a Marketing Director August 31st
Recommended: YES
✅ Verified Rating

Pros: Great customer facing technology

Cons: NONE

They are pretty good
Reviewed by a Dealer Professional August 18th
Recommended: YES
✅ Verified Rating

Pros: This is great because I'm able to keep track of almost everything from start to finish.

Cons:

This is so helpful
Reviewed by a Salesperson August 16th
Recommended: YES
✅ Verified Rating

Pros: This is great for keeping track of appointments scheduled

Cons:

Very user friendly!
Reviewed by an Internet Salesperson August 7th
Recommended: YES
✅ Verified Rating

Pros: Everything works great and it is very easy to use

Cons: none


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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