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ELEAD1ONE

SERVICE1ONE

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Star Rating Distribution:
66
6
0
0
2
Rating by Job Title:

Contact Info

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About the Product

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.

Online Service Scheduler

Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.

▪ Consistently loads shop capacity

▪ Preselecting maintenance packages or repair needs saves time

▪ No account required; schedule appointments using customer information

Lane Application

The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.

▪ Fast customer check-in using VIN scan or search

▪ Walkaround Inspection records damage using built-in camera

▪ Advisor word tracks help overcome owner objections to service

Multi-point Inspection

Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.

▪ Improves shop productivity through operational efficiency

▪ MPI forms include videos/photos, reducing the number of declined services

▪ Capture 100 percent of declined service repairs

Advisor Training

The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.

▪ Convenient on-site training and consulting or online self-paced modules

▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools

▪ Two-day workshop in Destin, Florida


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Last edited by Melissa Maxey on A few seconds ago

Product Summary

Star Rating Distribution:
66
6
0
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

THIS IS A GREAT PRODUCT
Reviewed by a Service Associate May 10th
Recommended: YES
✅ Verified Rating

Pros: YOU ARE ABLE TO MOVE THROUGH THE SYSYTEM SMOOTHLY AND QUICKLY

Cons:

This is a great tool for tracking service information
Reviewed by a Dealer Professional April 27th
Recommended: YES
✅ Verified Rating

Pros: One click and all information is available.

Cons:

excellnt tool to grow service3
Reviewed by a Sales Manager April 25th
Recommended: YES
✅ Verified Rating

Pros: we are a small shop but we are billing much highter per RO than we were without it

Cons:

Decided to implement for service
Reviewed by a BDC Manager April 18th
Recommended: YES
✅ Verified Rating

Pros: Very easy to use scheduler program

Cons:

the service suite is awesome
Reviewed by a Service Manager April 5th
Recommended: YES
✅ Verified Rating

Pros: The tools really make it easy to get our customers taken care of. the process it forces is amazing

Cons: no

Great scheduler tool
Reviewed by a Dealer Professional February 1st
Recommended: YES
✅ Verified Rating

Pros: Great scheduler tool, we like it

Cons:

Bring it all together
Reviewed by a Dealer Professional January 29th
Recommended: YES
✅ Verified Rating

Pros: Bring Sales and Service together with one login. Scheduler, Lane App, Electronic MPI and Shop Tool that is easy to use and DMS integrated.

Cons: Not bringing both sales and service together on one solution.

Having an extra tool is helpful
Reviewed by a Salesperson January 25th
Recommended: YES
✅ Verified Rating

Pros: The ability to use this extra tool to not only navigate on the go but also use it to help consumers is advantageous

Cons: N/a

make check in very easy
Reviewed by a Service Manager Dec 4, 2017
Recommended: YES
✅ Verified Rating

Pros: I can use the iPad to check my customers in show them menus and document damage with pictures

Cons: none yet

Run Sales and Service through one app
Reviewed by an Internet Director Nov 27, 2017
Recommended: YES
✅ Verified Rating

Pros: Fully integrated with sales, it makes it easy to see a customer's complete lifecycle for both sales and service interactions.

Cons:


Contact Info

Do you work for ELEAD1ONE? Claim your company page now!

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