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Elead

Elead Service

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About the Product

Are you getting the most out of your service drive? When you increase efficiency in your service lane and technician’s bay, you can create an excellent customer experience and boost your absorption rate. Multi-Point Inspection • Ensure every vehicle gets a multi-point inspection on every visit so your customers can enjoy a consistent quality of work, and you can capitalize on every possible service opportunity. Mobile Lane Technology • Streamline the process in your service lane, from greeting and check-in all the way through the final signatures. Make sure you capture every necessary piece of information and give your customers a great experience. Add AutoPilot Service Marketing to take your follow up campaigns to the next level. • Provides event-triggered marketing campaigns that actually convert, so you can keep your service bays full and your absorption rate high.

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Last edited by Melissa Maxey on Oct 23, 2019

Product Summary

Star Rating Distribution:
50
0
1
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0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

It is a good product but does need some work.
Reviewed by a Service Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: It will help to speed up the process between you techs and advisors. The picture feature saves a lot of foot steps to the technicians, and help drive sales.

Cons: They need to revise the process between CDK and Eleads. It does not carry over the recommendations from tech to both CDK and Eleads. They stay in Eleads then you have to retype the recommendations made into the CDK side. Same with notes. Also does not always carry over the parts to that department you have to double check make sure all parts get on the work order.

The best scheduler in the industry
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: The best scheduler in the industry

Cons:

Great on hands training
Reviewed by a Service Manager April 1st
Recommended: YES
✅ Verified Rating

Pros: Increase in productivity keeping technicians and advisors in their workspaces

Cons:

I can see service RO's
Reviewed by a BDC Manager March 18th
Recommended: YES
✅ Verified Rating

Pros: We can see service appointments and RO's and can help customer easier and see the service manager who wrote RO.

Cons:

Great Support, Bryan and team are top notch
Reviewed by a Service Manager March 18th
Recommended: YES
✅ Verified Rating

Pros: Customizable - streamlines the process.

Cons:

Great Support
Reviewed by a Service Manager March 8th
Recommended: YES
✅ Verified Rating

Pros: Bryan and his team support the product and the customer well. Over the top service>>>>

Cons:

great support from elead reps
Reviewed by a Service Manager March 5th
Recommended: YES
✅ Verified Rating

Pros: great tool for our service department

Cons:

awesome reps that was very informative
Reviewed by a Service Manager March 5th
Recommended: YES
✅ Verified Rating

Pros: great service tool and support

Cons:

Very effective
Reviewed by a Salesperson March 4th
Recommended: YES
✅ Verified Rating

Pros: Easy to use and very beneficial

Cons:

very convenient
Reviewed by a Service Manager March 3rd
Recommended: YES
✅ Verified Rating

Pros: easy write up at the car when customer pulls in,also pictures are very important

Cons: must be used in a busy shop. some of the steps require multiple write ups to get the process down,. hard to do in a small shop


Contact Info

Do you work for Elead? Claim your company page now!

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