Pros: Makes processes reliable. Works great with our CRM..

Cons:

Pros: Integration w/ the CRM is seamless. Obviously, integration with the credit system is flawless. Quickly scan a customer's drivers license, answer a few quick prompts and you have a showroom visit logged and the staff is alerted! Safe, simple, secure. Oh, and a lot less paper copies of drivers' licenses all over the sales tower and on the copier. I could go on, seriously.

Cons: Setup was a bit bumpy but a quick support call resolved it in minutes. Not sure if it was the computer we used or the software, honestly.