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Pros: We have been with them for awhile. They have great customer service. The percentage of chats that we get contact information is around 90%. That is amazing compared to others. They have a live person on the other end and we can login to chat if we need to.
Pros: Paper trail is good and chat is friendly and informative.
Pros: Happy with the system. They never miss a call.
Pros: Most of our stores use Engage. Simple and great information acquired.
Pros: This is a top notch vendor. The chat gets 10 times the leads of our other chat vendors. Great staff.
Pros: this feature works very well and is critical to our success.
Pros: Makes us functioning 24/7. We recommend this chat.
Cons: They are well trained and the information is thorough.
Cons: Duplicates are sent to different people. Can be very confusing. costs time and money.
Pros: Always working and saves us time and money.
Pros: They are good to set appointments with potential buyers.
Cons: None currently.
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