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Eric Miltsch

Eric Miltsch President

Exclusive Blog Posts

Closing Out Your Phone Call Properly

Closing Out Your Phone Call Properly

Closure - An Important Step One of the most commonly skipped steps during a sales call is Closure. During Closure we should be giving the customer …

Take me off the List!

Take me off the List!

      The last thing a dealer wants to hear is “take me off of your marketing list.” Each and every time you get th…

Using Vehicle Safety Features to Drive New and Used Car Sales

Using Vehicle Safety Features to Drive New and Used Car Sales

Selling a consumer a large ticket item like a car, truck, or SUV comes with a degree of understandable skepticism for the buyer. Consider the importanc…

Why Branding Your Price is a Great Idea!

Why Branding Your Price is a Great Idea!

If you’ve been reading my pieces for the last few months, you’ve probably noticed how passionate I am about branding. By branding every aspect of your …

Interview With Ken Kupchik, Sales Humor Creator

Interview With Ken Kupchik, Sales Humor Creator

Last month, the was our top blog. So we decided to interview Sales Humor creator Ken Kupchik to get learn more about his successful social media platforms,…

 

Listening.


 1 Thing Missing From Social Media Optimization Lists

Individuals and businesses alike work so hard at trying to engage, interact, promote, distribute, create link-bait, re-tweet etc.

Sure, those items need to be done and should find their place within the communication mix. Yet, listening is consistently overshadowed or just missing.

If your goal is effective social media, start listening more. Listen to your buyers, your industry influencers and anyone else willing to share their feedback & experiences.

These gems will improve user experiences while also teaching you incredible lessons about the people you think you know so much about.

Are you actually listening to the people who will make the biggest impact on your business?

Listening is so important - it is strange how many solutions push the shouting part when a real solution should be listen, then become part of the conversation. Cobalt has a short social media trend brief available on their website that talks about developing a strategy, with the focus on listen, then engage. http://cobalt.com/websites/social-media.html

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