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From: Jared Hamilton
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Eric Miltsch

Eric Miltsch Co-founder

Exclusive Blog Posts

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

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Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

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The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

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Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

4 Words That Make Sales Managers Sound Stupid

Joe Webb is at it again with another comedic, yet real, take on what's happening inside dealerships every single day.

Are you giving your customers the information they're seeking? Or are you still trying to "get them in?"

Chris Costner
Great video that is certainly spot on. I had a great conversation this morning with Joe and I explained how this certainly hit home for me and I am sure many others across the country. It amazes me how much effort dealers put forth to gain conversions and then at that one moment in time they flush it all down the toilet and revert back to the "lazy frame of mind" and believe me, the customer knows. Well done video.
Joe Webb
Thanks so much for sharing this, Chris. It was great speaking to you this morning.
Bart Wilson
I love how the phone is kryptonite the the manager!
Bryan Armstrong
Joe has a unique gift for driving home relevant points with comedic delivery. Love this "sad but true" scenario! Be brave ISM's, forward this post to your Sales Manager! ;)
Steven Foresta
Great video!

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