Efficient Scheduling

Customer Web Access

The customer can schedule appointments, view OEM or dealer recommendations and good/better/best menus, see historical service records, review maintenance reminders and respond to dealer specials. Customers can also select transportation options and preferred service advisors. If AutoLoop Essentials’ Loyalty program is active, the customer will also be able to track and redeem points.

Service Ledger

Our extensive dealer portal allows lane and appointment activity to be monitored to improve customer experience while maximizing advisor efficiency.

Capacity Management

Flexible capacity management including team, skill, duration and appointment-based scheduling has never been easier.

Integrated Marketing

AutoLoop Essentials reminders, notifications and special service incentive emails link the customer directly to a personalized scheduling experience, increasing online bookings.

Reminders and Alerts

By tracking all communication with the customer, the system facilitates reminders for scheduled appointments, service completion, and other relevant communications.

Management Insights

Dashboards and reporting offer up-to-the-minute status on all scheduling and service activities.

Future Appointments

Lock in customer First and Next appointments with a simple, one-click wizard.

BDC

With AutoLoop Essentials and Book, your BDC will have a powerful new tool, creating accountability and maximizing performance. Easy-to-use dashboards and filters enhance management tracking.

Key Product Features:

• Online Scheduling
• Service Ledger
• Express Lane Management
• Friendly First Appointment
• Next Appointment Scheduling
• Comprehensive Dashboards
• Multi-Media Communications
• Good, Better, Best Menus
• BDC Integration

Product Videos:

AutoBook - Service Scheduler here

Essentials - Retention Marketing here

Service Suite video here

Quote - Equity Mining here