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Felicia Byers

Felicia Byers BDC Manager

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Name: Felicia Byers
Title: BDC Manager
Company: Hendrick Hyundai North
Phone: Private
Location: Private , Private
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Blog Posts

It’s Official: Texting Boosts Service Satisfaction Scores!

by Jason Unrau 4 hours ago

It’s Official: Texting Boosts Service Satisfaction Scores!

by Jason Unrau 4 hours ago
The 2019 U.S. Customer Service Index Study results by J.D. Power have been published. You’ve seen the report before, but it should be more than just …
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Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls [video]

by Andy Church 4 hours ago

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls [video]

by Andy Church 4 hours ago
Andy Church shares why keeping up with warranties and recalls can increase profitability in this Quick Tip. …
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Speed Matters – Consumer Website or Dealer Website Google Ads

by Jim Flint 4 hours ago

Speed Matters – Consumer Website or Dealer Website Google Ads

by Jim Flint 4 hours ago
Annual announcements are nothing new for Google. If nothing else, Google rolls out new marketing elements, metrics and key performance indicators on a dail…
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Freebie Friday: How Do You Stay Motivated? [VIDEO]

by Bill Wittenmyer 4 hours ago

Freebie Friday: How Do You Stay Motivated? [VIDEO]

by Bill Wittenmyer 4 hours ago
Bill Wittenmyer shares tips on how dealership personnel can stay motivated in this edition of Freebie Friday. …
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Razor & Razor Blade Models for Dealerships: Part 1 [VIDEO]

by Scot Eisenfelder 4 hours ago

Razor & Razor Blade Models for Dealerships: Part 1 [VIDEO]

by Scot Eisenfelder 4 hours ago
Affinitiv CEO & Executive Chairman Scot Eisenfelder shares why dealerships should pay attention to the razor and razor blade models for their store…
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