Ford Direct

Pros: The site works well and is attractive.

Cons: Price keeps going up.

Pros: They do a good job, it's very user friendly and interactive.

Cons:

Pros: It is easy for customers to use, communicate. Has all the information.

Cons:

Pros: Easy to manage and leads are plenty.

Cons:

Pros: Support is so good. Our rep calls us at least once a month and checks in. We have quarterly performance reviews that helps us know exactly what is going on. We are a small dealership and what they do is amazing and they help us with what we need.

Cons:

Pros: Since we are forced to use it, updates would be helpful.

Cons: Antiquated system.

Pros: Pros: Basic and easy to manage. More options would make it better.

Cons: Cons: More customization would make it better.

Pros: Happy with the versatility of the website.

Cons:

Pros: The site does look good. It's easy to navigate for our guests and that makes a difference.

Cons:

Pros: Has a chat tool that we use. I can step in whenever and control the chat to be in our favor.

Cons: