Bye Bye F&I

Amanda Gordon

Echo Park, Carmax, Auto Nation are all moving away from a separate Fiance Department and instead introducing processors that complete the legal docs. F&I is typically the most profitable dept within any dealership next to service but this model seems to be working. Thoughts?

Mark Rask

I think this could be a good thing.....should save a lot of time 

Nice! This should have been the way to go, like, YESTERYEAR. Kinda surprised that it hasn't caught on with more car dealerships. When I bought my GSXR600 from a motorcycle dealer last summer, all the financing, legal docs, and optional protection plans were purchased on a kiosk. There was even a slide for accessories that you could skip or shop. I didn't walk out with a folder full of paperwork; it was all sent to my email.

I'm just sort of baffled that the car industry hasn't standardized this yet.

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