Mark Rask

With all of the attention these days on compliance , how are you getting your salespeople to adhere to the rules as far as leaving peoples info laying around etc?

Derrick Woolfson

If they leave info out they get written-up and lose the deal. That simple. Now, to help them all paperwork is to be locked in the Managers Office or F&I. The losing of the deal has had a good impact and we haven't had as many issues. 

Mark Rask

That sounds like a good policy


Pretty important Law to follow, personal private information is required to be protected by GLBA, right??

Derrick Woolfson

@Scott, correct! The fines are outrageous as they should be. I would be super pi**ed to find out (as a customer) that my personal information was laying about the dealership. Where anyone could easily walk-in and snatch up credit applications. All of which have SSN's, Income, etc. 

Chris K Leslie

We’ve included it in written job descriptions so there is little confusion who’s job it is. :)

Suggested Discussions

forum  Start a Discussion

Featured Masters

No members found

F&I Solutions & Services Products

97%  Recommended Recom'd 39 Ratings
Company: CreditMiner
89%  Recommended Recom'd 19 Ratings
100%  Recommended Recom'd 4 Ratings
Company: 700Credit LLC
0%  Recommended Recom'd 0 Ratings

 Rate a Vendor Give feedback in three quick steps

Select a Vendor & Product
Can’t find what you're looking for?
Add a Vendor  or  Add a Product