Our dealer wants to start video/audio recording transactions in the finance office. Does anyone have any thoughts on the matter? What systems?

Dennis Taylor
Our dealer has been told that recording transactions in the finance office can be helpful when defending legal actions or complaints. Does anyone have any experience with this? I would like to know what issues to expect and what systems are available.
Lee Kincaid
I cannot speak to issue but I know R&R does offer this service.
Alex Lau
It's more than likely a non-automotive solution you are after here.
mark rask
I have worked at a dealership that did this.....while we recorded everything we also knew that we would prob never take a copy to court.....car guys are always the bad guys in court...used mostly as a scare tactic. We should have used it for coaching

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