We owes

Mel Hurd

I am new to doing We Owes. I have been asked by the general manager to start taking on the responsibility... I will begin training soon.. How many We Owes does a dealership typically do per month? 

Patrick Halleen

I dont think there is really any specific number for the amount of we owes a dealership does in a month.. however if the we owe is for an accessory and there is time to get the accessory installed while the customer is sigining up it may be wise to put it against the cost of the car, to save the parts/service department the extra headache of looking up the we owe if the customer looses their copy. hope that helps. 

Aaron Berg

I would recommend having every customer sign a we owe in the finance office. If nothing is owed, write nothing owed nothing promised. This way no customer can claim that the manager or sales consultant promised something that they didnt. It also clears up many issues ahead of time. We use google docs to track the we owe between finance, service, and parts.

Jared Hamilton

I agree with Aarons policy.  Its clean and protects the store that way.

Ron Henson

I echo what Aaron & Jared said.  The number of "We Owes" should be equal to the number of deliveries.  Every customer signs a "We Owe' and then there isn't ever a discrepancy.

Best case scenario, the "We Owe" will include everything product the customer bought in F&I!

Bob Parrish

We also include a WE OWE on every deal.  Usually it reads, "No additional work promised, " and that's that.  If I sell for example, a sealant package, then it would read, "Interior and exterior sealant" on line one, " No additional work promised" on line two.  Takes less than a minute.  Presenting the WE OWE for a signature near the end of the paperwork also gives me another opportunity to sell a sealant package. 

-- Bob

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