A Changing Service Dept.

How has the increased technology in today's vehicles changed how you are servicing your clients? 

Chris K Leslie

Being able to do MPVI on the drive, build and email quotes quickly and so on have made communication a bit easier I think. 

Is it making service departments more profitable? 

Mark Rask

Tablets are helping a lot

Bryan Armstrong

We have the tech send a walk-around video inspection of every car for the customer to view. We also use Zipwhip land-line text which we can then download the approval for recommended work and get it underway while the car is still up on the rack. 

Mark Rask

We use a lot of the data that blue link from hyundai provides 

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