Building your Service Department with Text Messaging

Leila Mozaffarian

I would love to get some feedback on your thoughts about this article.

Here are some of the main points that are covered:

  1. Raising Revenue
  2. Building Better Communications
  3. Reducing No Shows
  4. Inbound Marketing Tools
  5. Improving Operation Efficiency
  6. Internal Communications
  7. Raising Customer Satisfaction and Retention
  8. Increasing CSI engagement

http://fixedopsmag.com/magazine/janfeb2018/html5.html#page/68 

Mark Rask

What tool would you suggest that a service dept use for this?

Leila Mozaffarian

Some may say I’m biased, but I suggest Zipwhip because it covers all the main points. 

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