Service and Parts discounted for Sales?

Brittany DeVries

Our dealership is having a conflict that I am sure many others have. I am curious if the industry has moved to a specific trend. So here are my questions..

-Those with service centers - what do you charge the sales department for internal work? Do they pay the retail labor rate that a customer pays? Or is it discounted and if so, by how much?

-For parts, same thing. Does sales pay retail price or a discounted rate? And discounted by how much?

Bart Wilson

Brittany, this is a great question.  I've always heard that labor rate should be the same for retail and internal pay.  The dealerships I worked with did, however, have a discount for employees on parts.  

What do other dealerships do here?

Mark Rask

It iss the same at our store 

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