videos of service

Mark Rask

Are any of you sing a service to send customers a video of needed repairs 

Bart Wilson

I've experienced this from the customer standpoint and it really helps.  I don't know the tool the dealership uses, but incorporating video into fixed ops is a great idea.

Chris K Leslie

Bart, as a customer what did you like about it? 

Bart Wilson

It removes some of the "mystery" of the service process and helps me understand what is wrong and why it needs to be repaired.  

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