Advice on New Processes Please!

Alexis Bassler
So I'm part of a rapidly growing dealer group that went from a hole-in-wall to million-dollar building in a few short years. Obviously, new requirements for managers, additional staff and a lot of changes are being implemented with hopes that we can get our business-end processes together as quickly as we are growing. Up until recently, we had (unenforced) policies to make sure CODs, paperwork, and funding for deals was organized... but now we are taking a closer look since there is missing info everywhere, and we were too lax with our enforcement and oversight of these processes. Would like advice from all angles of the back end aspects of running a successful and organized dealership... what are the best methods to make sure you dont lose money in the little areas? Methods to prevent easily overlooking these things like we did previously?
Jay Pichardo
Have you considered hiring an consultant to come in an analyze your processes ?
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Yes that would be nice idea to hire a consultant..Have you hired anyone?

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