Can Live Chat Software Increase Sales?

mark rask
I don't like using software....however we have a chat service called engage to sell....they have done REAL well for us.....they do use live agents though.
Alex Lau
It can, if you use the right company and have a decent BDC.
DJ Snyder
I think chat can work in the right environment. I've had success w/ it and have not had success w/ it. Overall I'm not a fan of chat.
Alex Lau
Like any tool, it depends on a number of variables. The strength of the application, who's at the helm, follow through and engagement with lead, etc.
DJ Snyder
Alex, you are spot on. For some random reason I notice a big change in performance once I switched website providers.
I've been using engage to sell for about 3 months now and we seem to be having pretty good success with them.

Featured Masters

No members found

Marketing Solutions Products

100%  Recommended Recom'd 3 Ratings
Company: Outsell
100%  Recommended Recom'd 19 Ratings
Company: TradePending
100%  Recommended Recom'd 4 Ratings
Company: MAXDigital
100%  Recommended Recom'd 3 Ratings
Company: TradeVue

 Rate a Vendor Give feedback in three quick steps

Select a Vendor & Product
Can’t find what you're looking for?
Add a Vendor  or  Add a Product