Luck with outsource BDC company

MIKE PORRO
Has anyone had a long term successful relationship with an outsource BDC company?
Carlo Castillo
Great Topic! I am also interested in this. With our current set up we do a good job getting the low hanging fruit of the business. Outsourcing would be ideal for us to follow up with customers that have been in the CRM past 45 days.
Dennis Wagner
Hello, I do know of a very successful outsource BDC that could fit your needs. Let me know if you would like some additional information and I can point you in the right direction.
Ricky Wood
I don't see outsourcing as an answer Customers today want a relationship (especially millennials) and don't take well to the call center in another city well. Nothing sells like relationship.
Dennis Wagner
I agree with that for the most part, Ricky! If you have a really good one the customer doesn't know where they are located and you avoid the cost of hiring and training an entire BDC department. It works well for some.
mark rask
We have not outsourced....however we have great success with the in store bdc

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