Mentors?

Bart Wilson

Does your store use mentors in sales or fixed ops?  I think they may be one of the keys to reducing turnover and building the managers of the future. Are you trying this in your dealership?  How does it work?

Mark Rask

That would be a great idea......compensation?

Derrick Woolfson

We have what we call cultural ambassadors, and they are the mentors for the company - they spend time once weekly with employees. It gives the employee a chance to have their voice heard, and get them in touch with the right person. Whether that is coaching, personal concerns, training, etc. This has been working great for us!  

Mark Rask

Derrick thats a great idea 

Chris K Leslie

Was it hard to get people to want to be cultural ambassadors Derrick? 

Bart Wilson

That's a cool idea Derrick.  What job roles do you find work best?

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