Satisfied Customer Score

Travis Williams

Do you have a score or metric to determine what customers are still satisfied with their purchase and experience 6, 12, or 18 months later?

Morgan Hardy

We do not after the initial 6 months. We do have our service BDC reach out to customers that have not been in for service in a year. If there are issues, they are usually discovered at this time. 

Mark Rask

We should but do not 

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