Service Department Management

Heath England
I'm a small independent dealer (20-25 cars/mo) and am looking to more effectively leverage my service department. I use Frazer, but as most of you know, Frazer does not offer service department software. Right now we're using hand written repair orders. I have to take those repair orders and make 6 different journal entries into Frazer to make the repair sale reconcile - it hurts my head. Not to mention, I'd like to turn this place into a legitimate full service dealership. Does anyone have any suggestions?
Tony Bethencourt
Would also like some input on a DMS that fully integrates your service department.
Heath England
I may switch from Frazer to AutoStar. Seems as though Autostar integrates the service department as well. Does anyone have any experience with Autostar? Chris, not a bad idea at all. I'll look into that as well

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