What is accountability?

Bart Wilson

We always talk in the car business about holding people accountable. What is your definition of accountability?

Chris K Leslie

Holding people responsible for their part in achieving the goals we are trying to meet as a department or organization. 

Derrick Woolfson

I agree @Chris, and to add to it - making sure your dealership provides the necessary training/support so they can effectively do their job. 

Marshall Harper

What is accountability? 

the most overused word by "consultants".

Morgan Hardy

@Marshall- what do you mean by that?

Morgan Hardy

Accountability isn't as easy as 124. In this industry, a lot of people are held accountable for more than others realize. Whether it be their job or not. 

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