After Hours Lead Response

Victoria Dillabough

Do you guys have a procedure for who handles closed hours, and Sunday leads? 

Brittany Crutchfield

Customers may not be expecting responses to after hour leads, but it's important to exceed your customers expectations, especially if you want the sale. With the way the market's projected to turn, it's going to be more important than ever to go above and beyond what your customer expects, as well as what other dealerships do.

Martins Ville

There are 52 Sundays in a year. It's the day a customers guard is at the lowest. I also like Zipwhip's tie in to make your dealership landline also the text line.

I like the quick and easy.

Hey John, 

XYZ motors is closed today, but you can text me at 999-123-4569 with any questions. By the way, can you stop in on Monday to check out the car? They say the early bird gets the worm. Enjoy the rest of your weekend.

Sales guru

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