Are You Getting Less Internet Leads?

Derrick Woolfson

Over the last few years, I have seen a decline in the overall amount of form fills, and an increase in phone calls. Has anyone else seen this trend? 

Michael Smith

We have been up month over month.  

Mark Rask

We are definitely down 

Mallory Hughes

In my experience customers are becoming more reluctant to give their personal information out due to spamming of inboxes and a flood or promotional mail items. It is easier for a customer, in their mind, to call a dealer than it is to give a bunch of personal info!

John Goll

Curious to see if any of you have looked at adjusting your search terms to better fit voice-search? There was a great blog on here about the difference in how shoppers search via typing vs voice-searching. With the rise of voice-searches, this may be one reason leads are falling off.

Drew Bettiol

That is exactly what is going on Derrick. I have been trying to pinpoint what the deal is. January and February were terrible months in leads and sales for us. March was decent. Hoping for a better next few months. 

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