BDC Metrics

Jeff Persch
Is there a good site to get some industry standard metrics for the BDC. Cold call Conversion Internet Lead % to sale Conquest Call Conversion Total BDC Sales to Total Sales Percentage I have some numbers being thrown at me that seem highly unlikely and just need a base line.
Frank Marshall
Nada has some metrics on it, I don't have a link so I know it's not much help. My GM came back from training there and they had some very specific numbers in hand.
Jason Stum
Hey @Jeff, there's always this nifty lil website courtesy of the kids at DealerSocket. There's some salesy stuff there, but there's also plenty of metrics as well. http://www.weareautomotive.com/
mark rask
i checked out the link that jason posted......good data there

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