Has anyone used AVA (Automated Virtual Assistant)?

Chris Irwin
What has your experience been? Pros? Cons? How long have you used it and how is your internet department structured?
mark rask
We have not. We have a fully staffed bdc
Tony Thorstad
We've used them for several years and really like the results. We too have a fully staffed Sales BDC.
Grant Gooley
Interesting, now I have to go check them out!!
Jeff Collins
AVA is fantastic a bit pricey now versus 4yrs ago when we hopped on it thru Chrysler. It's amazing how it much the customer responds and often found myself scratching my head wondering why the response and engagement rate was so high. But if you look at how and what is being sent to the customer you'll find your answer
Chris K Leslie
I sure hope that AVA becomes self aware at some point. that would be pretty sweet. Until then it sounds like you got yourself a fancy "hubspot" program here. Either way you are going to have to manage something. So it's really up to what you feel like managing. Robots or people?

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