How many leads?

Chris Johnston
For those of you with a BDC, how many leads per BDC employee are you expecting them to respond to? How big a work load is too big? What is optimal, and what is real world?
mark rask
30-40.....however our bdc is a reverse bdc so we back up the sales people as well
Chris Johnston
Mark, thanks for the reply. What do you mean, "reverse BDC?" I've not heard that term before.
mark rask
Most of our leads go to a salesperson via round robin and we assist them with the leads
Parker Lukjanovs
@Chris It really depends on the person. And are you talking about on a daily basis? Or managing leads on a monthly basis? Daily basis, each rep should make 50 calls (more or less) per day along with other tasks (e-mails, texting, specific photo requests from customers, etc)
Chad DeSelms
@Parker Are your reps full or part time? And if part time how many hours per day?

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