Internet Lead Overload

Jeff White

Looking for some suggestions on how to handle a problem that we have been dealing with since reloading our team during this pandemic. Since we have come back we are receiving about 25+ internet leads a day plus approximately 10+ phone ups. With all the changes that we went through in March we have only called 1 BDC rep and he is completely overwhelmed. Ownership group is not ready to bring back anymore BDC reps yet and I know we are missing tons of opportunities. Have any of you guys implemented some type of hybrid system that involves sales staff working alongside your BDC? The other problem is that we have also been busy enough that the salespeople keep plenty busy also. Looking for any insight or suggestions! Thanks

Morgan Hardy

Sales is often happy to help. You'll have some who aren't interested though. 

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