Service BDC pay plans?

Linda Loepker

Would anyone care to share pay plans for service BDS reps?

Small dealership - very small - so we are looking for a pay plan based on on % scheduled, but any information would be appreciated.

Thanks!

~Linda

Derrick Woolfson

Hi Linda! Here is the pay plan we have for our Service BDC (1 person team):

$11 an hour 

$3 per service appointment that showed (must have a minimum of 60% show rate to qualify)

$150 for 1,200+ phone calls per month

It has worked well for us, and we gave a lower bonus per appointment as service appointments are largely captive. Hope this helps!

Chris K Leslie

If you guys are doing the BDC Assessments. Maybe you could tie it in with that too. 

Appointment Penetration / Appt Show 

DMN Close Rate / Website Lead Close Rate

Mark Rask

we pay 1.00 per appt plus an hourly wage 

Suggested Discussions

Chad DeSelms
by Chad DeSelms
Last reply by Mark Rask
forum  Start a Discussion

Featured Masters

No members found

Outsourced BDC Services Products

99%  Recommended Recom'd 274 Ratings
Company: ELEAD1ONE
100%  Recommended Recom'd 6 Ratings
100%  Recommended Recom'd 4 Ratings
Company: Hammer Drive
0%  Recommended Recom'd 0 Ratings
Company: Car Calls

 Rate a Vendor Give feedback in three quick steps

Select a Vendor & Product
Can’t find what you're looking for?
Add a Vendor  or  Add a Product
  •  
  •  
  •