service bdc pay plans

Mark Rask

For those of you that have service bdc reps please share your pay plans

Craig Polito

Mark when I install a Service BDC I use this pay plan.

1. Hourly wage- this covers incoming phone call appointments - 24-hour Service reminder calls - No Show follow up and scheduling 1st service visit with the follow up call 4 months later.

2 Bonus for SOP calls 

3. Bonus for Recalls based on a list of customers that have not had their work done.

4. Bonus denied work outbound calls...

Mark give me a call if you would like more detail regarding  dollar amounts for bonuses.

Craig 727 215 4908

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