Walk Around Videos

Victoria Dillabough

We use walk around videos 100% of the time when responding to an online or phone in request... personalized to every customer, every time. Do you guys use them? Have you seen a jump in closing percent of leads, and responses from customers when you include a walk around video? Or just an unnecessary, extra step? 

Bart Wilson

Victoria, 

How do you solve the bandwidth problem?  Also, what equipment do you use to video your walkaround?

Scott Kuykendall

I use an iPhone and post to a youtube channel so you can send the link via text or email

 

Ricky Patrick

Yes, I used to but now that 90% of our leads aren't on a specific vehicle I find it's a little less effective. 

Bart Wilson

Ricky, have you pivoted to videos introducing the dealership or rep in that situation?  

Ricky Patrick

Bart, yes at first I did them myself but have since utilized videos of our bdc reps with a message along the lines of "I wanted to put a face with all of the emails and voicemails" 

 

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