Avatars on front page of Website

Aleksey Gubanov
We are using Black Book Online's front page avatar which pops up every time someone goes to our website and explains the process of getting the values of the customers trade in. I am growing concerned with the use of this Avatar and weather or not is is actually forcing people to close the window and leave our website. Also it's effectiveness in gathering leads and leading the customer to leave their information. I am looking for feedback on the good or the bad experiences with this or similar avatars. Do they help get more leads? Do they force people to close out the browsers window?
I think you will hear good and bad comments from our peers to this question. To position yorself consider to take a look at your bounce rates you have had before you worked with avatars and the metric after you initialized it. Also, what is your duration time? Did the time duration from 0 to 60 and 61 to 120 seconds increase or decrease? Last but not least I looked at the exit page metric - where, on which page did my customers leave my URL? I am confident that you will discover a trend - Good or Bad - which will make your decision easier to say Yay or Nay to your solution. Happy Selling!

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