Calls from Google Ad Campaigns

Derrick Woolfson

Is anyone else tracking how many phone calls they got from their Google Ad Campaigns? If so, we have struggled with Google accepting our tracking lines. In that, Google does not deem our tracking lines as valid phone numbers. That said, we have had to use our main phone line, which is frustrating because I would love to hear the conversations that derived from the campaigns given that the CTR is often low. 

Carl Maeda

We have not experienced this but have you contacted your Google rep or the call tracking company?  Have you tried getting additional call tracking numbers and trying those out?

Derrick Woolfson

@Carl, thank you! the vendor we use does not own their own numbers, which is why we are unable to use them. However, after speaking with a Google rep, I have been able to get this resolved. Thanks for pointing me in the right direction! 

Carl Maeda

No problem!  I'm glad to help.

Mark Rask

this definitely needs to be fixed 

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