Customer reviews and testimonials

John  Toll
  • How do you get Customer Reviews & Testimonals?

I have always found this process to be kind of hard does everyone just do this manually? 

Chris K Leslie

Before we had to have the GM mandated reputation management program. I had things set up to automatically send an email to customers post sale and closed RO. In the email I thanked them for their business and asked if they had a good experience if they wouldn't;t mind leaving us a review on the selected platforms. Yelp, G+ and Cars.com 

Scott Larrabee

I have created an email that directs them to my Dealer Rater page for a review that I send out post sale. I'm thinking about stealing Christopher L. Johnson's idea of video testimonials post sale/delivery to have on my Facebook Fan page!! Love them!

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