How are you using messaging?

Bart Wilson

How is your store incorporating messaging into your sales or service processes?

Chris K Leslie

We use it through the Crm in our follow up process. 

Derrick Woolfson

We do the same as Chris, and also use it is a review tool by sending our customers a direct link for the review. 

Bart Wilson

How about fixed ops?

Martins Ville

Messaging is indispensable and a guaranteed method to convey details and updates in a timely manner. We know the stats on texting. We use it very successfuly for confirming appointments.

Example: You are scheduled for a sales (service) appointment for tomorrow, Saturday June 11. Will you be making it in to see us? Please reply with a YES or NO. Joe Candy, General Manager

Bart Wilson

Appointment confirmation is a good one.  Anyone have any tips on vehicle updates?

Suggested Discussions

Marshal Finch
by Marshal Finch
Last reply by Karen Ann

Featured Masters

No members found

Marketing Solutions Products

94%  Recommended Recom'd 39 Ratings
Company: Edmunds
98%  Recommended Recom'd 97 Ratings
Company: TradePending
100%  Recommended Recom'd 28 Ratings
Company: AutoLoop
93%  Recommended Recom'd 16 Ratings
Company: CarGurus

 Rate a Vendor Give feedback in three quick steps

Select a Vendor & Product
Can’t find what you're looking for?
Add a Vendor  or  Add a Product