Thank You Economy - Revisited

Zac Keeney
Last year many had the joy of listening to Gary Vaynerchuk's seminar on "The Thank You Economy" and how he utilized not only the internet, but ridiculous customer service to continue to grow his business. I'd love to hear some examples of Thank You Economy practices being used in our industry. What was done - what was the response? Hoping to hear 100's of responses I'll start. I gave a copy of Gary's book that I picked up in Vegas to a prospect just minutes after a presentation about a month later. It just fit and we got the biz!
Jeremy Alicandri
The Ritz-Carlton redefined customer service again and again, for the past 100 years. Gary, and others, have adopted Ritz-Carlton philosophies for different business models. I suggest taking the Ritz-Carlton executive leadership course - much more practical.

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