VW Debacle

Ron Henson
From your perspective in the retail automotive world, what are the customer perceptions of the VW scandal?
Shawn Ryder
It is tough because the average customer simply sees the "news" and then alienates the entire line of VW - despite the fact that it affects the diesel but not the gas obviously. I drive a VW diesel Jetta myself (love the turbo) and haven't done any recall for it yet - no concerns about safety though. Obviously it affects the conception of driving a "clean" diesel but sure in a couple of years it will have all blown over - with even higher EPA standards.

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